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FAQs

What is our return policy?

Store credit or exchange only for accessories, jewelry, and shoes.We will issue a full refund on apparel only within 15 days.  Please contact us immediately so we can facilitate a refund.  We will work with you on exchanging the product until you are completely happy. If you have any questions about fit and would like [...]

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How should I care for my jeans?

All Jean Shop jeans should be washed in cold water and hung to dry.  Heat from hot water or the dryer will shrink them, especially in the length!

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Belt Size Guide

Belt Size, Jean Size, Actual Measurement XXS, 26-28, 40 Inches XS, 29-32, 44 Inches S, 33-34, 46 Inches M, 35-36, 48 Inches L, 37-38, 50 Inches XL, 39-40, 52 Inches XXL, 41-44, 56 Inches

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Where is your Retail location?

Our store address is 435 W. 14th Street NYC 10014

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How long has Jean Shop been around?

Jean Shop was founded in 2003 by Eric Goldstein, Gene Montesano, and Barry Perlman.

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What kind of zippers do you use?

All zippers are RiRi

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Where are the jeans actually made?

All jeans are sewn in the USA.

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Where does your fabric come from?

All fabric is custom woven for us in Japan with our signature orange selvedge.

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Does your men’s denim run large or small?

We recommend sizing down one size in our men’s denim

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What if I want custom washing?

For custom washing please contact a sales associate at one of our stores

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